We accept returns within 30 days from the date of purchase. To be eligible for a return, the course must not have been accessed or completed, and all accompanying materials must be in the same condition as when you received them. Please ensure that the course and materials are returned in their original packaging.
Once we receive your return and inspect the item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any shipping charges incurred during the initial purchase.
If you would like to exchange your course for a different one, please contact our customer support team within 30 days of receiving your order. We will provide you with further instructions on how to proceed with the exchange.
Certain items are non-returnable and non-refundable. These include:
- Gift cards
- Downloadable software products
- Personalized or custom-made items
- Perishable goods
Damaged or Defective Courses
In the unfortunate event that your course arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and product availability.
You will be responsible for paying the shipping costs for returning your course unless the return is due to our error (e.g., wrong course shipped, defective product). In such cases, we will provide you with a prepaid shipping label.
Refunds and exchanges will be processed within 7 business days after we receive your returned course. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your learning experience with us is enjoyable and hassle-free.